Greeshma Reddipalli is an experienced IT professional with nearly a decade of expertise specializing in Salesforce CRM and enterprise platform solutions. She helps organizations design, implement, and optimize Salesforce to improve customer engagement, streamline operations, and drive measurable business outcomes. With a strong background across Salesforce clouds and platform capabilities, Greeshma focuses on building scalable, secure, and user-centric CRM solutions tailored to business needs.

In addition to Salesforce development and administration, Greeshma brings deep experience in automation, integrations, and AI-driven capabilities within the Salesforce ecosystem. She excels at translating complex business requirements into efficient Salesforce solutions and is known for simplifying technical concepts for both technical and non-technical stakeholders. Her experience includes supporting digital transformation initiatives, optimizing processes, and guiding teams on best practices within the CRM landscape.

A strong advocate for mentorship and knowledge sharing, Greeshma takes a collaborative and supportive approach to technology. She is committed to empowering professionals and organizations through education, guidance, and practical insights, helping them maximize the value of Salesforce in an ever-evolving digital ecosystem.

EXPERTISE
• Salesforce CRM (Sales Cloud, Service Cloud, Platform, Flows)
• Salesforce Automation, Integrations, and AI Capabilities
• CRM Strategy, Architecture, and Optimization
• Business Process Analysis and Digital Transformation
• Agile Delivery and Strategic Project Management
• Technical Documentation and Knowledge Sharing

INDUSTRY EXPERIENCE
• Salesforce & CRM Implementations
• Enterprise IT and Digital Transformation
• Process Automation and Operational Efficiency
• Mentorship, Enablement, and Tech Education