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Volunteer with MBMentors!

VOLUNTEERS NEEDED

 

Interested in helping entrepreneurs and small businesses in our community? We need your skills and expertise!

MBMentors is a 501(c)(3) nonprofit all-volunteer organization, and we are looking for volunteers to support our mission of helping entrepreneurs and small businesses in the Twin Cities area. If you have a passion to assist business people and have 5 - 12 hours a month available, consider becoming an MBMentor team member! 

 

OPEN POSITIONS:

CLIENT SERVICES REPRESENTATIVE

We are in need of someone to help us better serve our clients. This is primarily an administrative role with some client follow-up outreach.

The key goal of this volunteer position is to track client satisfaction with our services. This is achieved by ensuring clients were contacted, appointments made, and outcomes documented in our customer relations management system (CRM).

 

What You Will Be Doing:

  • Track incoming client requests for our services

  • Contact select clients to follow-up on their experience of working with our organization

  • Document client feedback

  • Provide suggestions/recommendations for internal process and service improvements

  • Send feedback surveys and gathering data after webinars

 

Requirements:

  • Proven professional maturity with the ability to handle confidential information

  • Verbal and written communication skills

  • Comfort and experience using a computer

  • Proficient in Microsoft Office applications (Word, Excel)

  • Ability to problem solve

  • Attention to detail

 

Time Commitment: 10 - 12 hours a month

BOOKKEEPER

We are seeking a bookkeeper for our organization. We need someone who is skilled in:

  • QuickBooks

  • Record keeping

  • Billing and invoicing

  • Managing receivables and payables

  • Preparing non-profit reports and statements

  • Assist with tax filings in Minnesota

Time Commitment: 6 - 8 hours a month

BUSINESS COACH/MENTOR

We are in need of more mentors/coaches who can assist small business entrepreneurs and small business owners with:

  • Financial management

  • SBA loan requirements

  • Retail

  • Foodservice

  • Digital Marketing

  • Websites/App development

  • Social Media

Time Commitment: 10 - 12 hours a month

ROUNDTABLE FACILITATOR

This is a volunteer opportunity to help us as a Roundtable Facilitator.


You would be working with a small group of business owners who meet once a month to discuss their concerns, opportunities, and challenges in running their businesses.

The group meets in-person in an open, relaxed atmosphere with their peers. The group members are CEOs or owners of a small businesses. The discussions are confidential with no competitors or competition in the same group. The Facilitator is responsible for guiding the discussions, to keep the group on track and moving forward. He/she is not the group leader but a facilitator of the conversation.

We will provide you with ongoing training and coaching to help you.

Time Commitment: 5 hours a month

For more information and details please complete the form below.

Thank you!

The MBMentors Team

Volunteer Application
Which position are you interested in learning more about?

Thank you for your interest in joining MBMentors! We will be in touch soon.

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